Privacy Policy for Mumbai – The Property Pros

Last Updated: 04-10-2024

At Mumbai – The Property Pros, your privacy is important to us. We are committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, and disclose your personal information in compliance with applicable laws and regulations.

By using our website www.mumbaipropertypros.com, you agree to the collection, use, and disclosure of your information as described in this policy.

1. Information We Collect

We collect information that you provide to us directly when you use our services or interact with our website, including personal information and automatic data collection:

a. Personal Information:
When you contact us or use our services, we may collect the following personal information:

• Name
• Email address
• Phone number
• Home or mailing address
• Social media profiles
• Any other information relevant to your inquiry or service requests

b. Automatically Collected Information:
When you visit our website, we may automatically collect certain technical information, including:

• Your device’s IP address
• Browser type and version
• Pages you visit
• Date and time of your visit
• Duration of your visit
• Any technical details regarding any errors you may encounter

While this information alone is not personally identifying, it may be combined with other data to identify individual users.

2. How We Use Your Information

We collect and use your personal information for the following legitimate purposes:

• To provide you with real estate services including outright, primary sale, secondary sale, resale, commercials, retails, villas, bungalows, and land
• To respond to your inquiries and process transactions
• To improve our website and customer experience
• To send you updates, newsletters, and marketing communications about our services (you can unsubscribe at any time)
• For internal record-keeping and administrative purposes
• To comply with legal obligations or requests from regulatory bodies

3. Legitimate Reasons for Processing Your Personal Information

We only process your personal information when:

• You have provided your explicit consent
• It is necessary for the performance of a contract with you
• It is necessary to comply with legal obligations
• It is necessary for legitimate business interests

4. Sharing and Disclosure of Your Information

We may share your information with third parties under the following circumstances:

• Service Providers: To operate and improve our services, we may share your information with third-party service providers like IT support, data hosting, payment processors, and marketing platforms.
• Legal Compliance: We may disclose your information when required by law, or in response to valid legal requests from public authorities such as courts, law enforcement, or regulatory agencies.
• Business Transfers: In case of a merger, sale, or transfer of our business, your personal information may be part of the assets transferred.

5. Security of Your Personal Information

We take reasonable steps to protect your personal information from loss, theft, misuse, unauthorized access, disclosure, and alteration. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Retention of Your Personal Information

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. Once the information is no longer required, it will be deleted or anonymized.

7. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small data files that are placed on your device to collect and store information about your activities on our site.

You can control cookies through your browser settings, but disabling cookies may impact the functionality of our website.

8. International Data Transfers

Your personal information may be transferred to and stored in locations outside of your country of residence, including countries that may not have the same level of data protection laws as your country. We will ensure that such transfers comply with applicable laws and take necessary safeguards to protect your information.

9. Your Rights

Depending on your location, you may have certain rights in relation to your personal data, including the right to:

• Access the personal information we hold about you
• Request correction or deletion of your personal information
• Object to the processing of your personal information for direct marketing or other legitimate interests
• Withdraw your consent at any time (if consent is the legal basis for processing)
• Request data portability

To exercise any of these rights, please contact us at support@mumbaipropertypros.com.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review their privacy policies before interacting with them.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. We will notify you of any significant changes and post the updated policy on this page. Please check this page periodically for updates.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Mumbai – The Property Pros
Email: support@mumbaipropertypros.com
Phone: +91-9372948201